
Information
Please (anon)
When I was quite young, my father had one of the first telephones in our
neighbourhood. I remember well the polished old case fastened to the wall. The
shiny receiver hung on the side of the box. I was too little to reach the telephone,
but used to listen with fascination when my mother used to talk to it.
Then I discovered that somewhere inside the wonderful device lived an amazing
person - her name was "Information Please" and there was nothing she did not
know.
"Information Please" could supply anybody's number and the correct time. My
first personal experience with this genie-in-the-bottle came one day while my
mother was visiting a neighbour. Amusing myself at the tool bench in the basement,
I whacked my finger with a hammer.
The pain was terrible, but there didn't seem
to be any reason in crying because there was no one home to give sympathy. I
walked around the house sucking my throbbing finger, finally arriving at the
stairway. The telephone! Quickly, I ran for the footstool in the parlour and
dragged it to the landing. Climbing up, I unhooked the receiver in the parlour
and held it to my ear.
"Information Please," I said into the mouthpiece just above my head,
A click or two and a small clear voice spoke into my ear. "Information."
"I hurt my finger. . ." I wailed into the phone. The tears came readily enough
now that I had an audience.
"Isn't your mother home?" came the question,
"Nobody's home but me." I blubbered.
"Are you bleeding?" "No," I replied. "I hit my finger with the hammer and it hurts."
"Can you open your icebox?" she asked. I said I could. "Then chip off a little
piece of ice and hold it to your finger," said the voice.
After that, I called "Information Please" for everything. I asked her for help
with my geography and she told me where things were. She helped me with my math.
She told me my pet chipmunk that I had caught in the park just the day before
would eat fruits and nuts.
Then, there was the time Peter, our pet canary died.
I called "Information Please" and told her the sad story. She listened, then
said the usual things grown-ups say to soothe a child. But I was un-consoled.
I asked her, "Why is it that birds should sing so beautifully and bring joy
to all families, only to end up as a heap of feathers on the bottom of a cage?"
She must have sensed my deep concern, for she said quietly,
"Paul, always remember that there are other worlds to sing in." Somehow I felt
better. Another day I was on the telephone. "Information Please." "Information,"
said the now familiar voice. "How do you spell fix?" I asked.
All this took place in a small town. When I was 9 years old, we moved across
the country . I missed my friend very much. "Information Please" belonged in
that old wooden box back home, and I somehow never thought of trying the tall,
shiny new phone that sat on the table in the hall. As I grew into my teens,
the memories of those childhood conversations never really left me. Often, in
moments of doubt and perplexity I would recall the serene sense of security
I had then.
I appreciated now how patient, understanding, and kind she was to have spent
her time on a little boy. A few years later, on my way west , my plane put down
. I had about half an hour or so between planes. I spent 15 minutes or so on
the phone with my sister, who lived there now. Then without thinking what I
was doing, I dialled my home town operator and said, "Information, Please".
Miraculously, I heard the small, clear voice I knew so well, "Information."
I hadn't planned this but I heard myself saying, "Could you please tell me how
to spell fix?" There was a long pause. Then came the soft spoken answer, "I
guess your finger must have healed by now." I laughed. "So it's really still
you,' I said.
"I wonder if you have any idea how much you meant to me during
that time." "I wonder", she said, "if you know how much your calls meant to
me. I never had any children, and I used to look forward to your calls." I told
her how often I had thought of her over the years and I asked if I could call
her again when I came back to visit my sister. "Please do, she said. "Just ask
for Sally."
Three months later I was back . A different voice answered "Information." I
asked for Sally. "Are you a friend?" She said. "Yes, a very old friend," I answered.
"I'm sorry to have to tell you this, she said. Sally had been working part-time
the last few years because she was sick. She died five weeks ago."
Before I could hang up she said, "Wait a minute. Did you say your name was Paul?" "Yes." "Well, Sally left a message for you. She wrote it down in case you called. Let me read it to you." The note said, "Tell him I still say there are other worlds to sing in. He'll know what I mean." I thanked her and hung up. I knew what Sally meant. Never underestimate the impression you may make on others.